Welcome to the Gravyty page where you can see and monitor the status and uptime of the various components in our suite of applications. Please subscribe to be notified of any changes in status.
Please expand on any of the headers to see the different linked services.
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Operational
90 days ago
100.0
% uptime
Today
Web App, Database & API - US Region
Operational
90 days ago
100.0
% uptime
Today
Web App, Database & API - EU Region
Operational
90 days ago
100.0
% uptime
Today
Web App, Database & API - CA Region
Operational
90 days ago
100.0
% uptime
Today
Web App, Database & API - APAC Region
Operational
90 days ago
100.0
% uptime
Today
Stripe API
Operational
Spreedly API
Operational
Braintree API - US Region
Operational
Braintree API - EU Region
Operational
Braintree API - CA Region
Operational
Braintree API - APEC Region
Operational
Braintree API - PayPal
Operational
Graduway
Operational
90 days ago
100.0
% uptime
Today
Web App, Database & API - US Region
Operational
90 days ago
100.0
% uptime
Today
Web App, Database & API - EU Region
Operational
90 days ago
100.0
% uptime
Today
Web App, Database & API - CA Region
Operational
90 days ago
100.0
% uptime
Today
Web App, Database & API - APAC Region
Operational
90 days ago
100.0
% uptime
Today
Google API
Operational
Gratavid
Operational
90 days ago
100.0
% uptime
Today
Web App & Database - US Region
Operational
90 days ago
100.0
% uptime
Today
Web App & Database - CA Region
Operational
90 days ago
100.0
% uptime
Today
Twilio SMS
Operational
Twilio MMS
Operational
Raise
Operational
90 days ago
100.0
% uptime
Today
Raise Prompts - US Region
Operational
90 days ago
100.0
% uptime
Today
Raise Prompts - CA Region
Operational
90 days ago
100.0
% uptime
Today
Web App & Database - US Region
Operational
90 days ago
100.0
% uptime
Today
Web App & Database - CA Region
Operational
90 days ago
100.0
% uptime
Today
Data Loads & Writebacks - Raiser's Edge NXT
Operational
Data Loads & Writebacks - Salesforce
Operational
Data Loads & Writebacks - All Other CRMs
Operational
Email Integration - Nylas API
Operational
FTP Site - HostedFTP
Operational
PeerPal
Operational
90 days ago
100.0
% uptime
Today
Web App & Database - US Region
Operational
90 days ago
100.0
% uptime
Today
Ivy
Operational
90 days ago
100.0
% uptime
Today
Ivy
Operational
90 days ago
100.0
% uptime
Today
Ocelot
Operational
90 days ago
99.7
% uptime
Today
Ocelot
Operational
90 days ago
99.7
% uptime
Today
Ivy and Ocelot from Gravyty (IO)
Operational
90 days ago
100.0
% uptime
Today
Ivy and Ocelot from Gravyty (IO)
Operational
90 days ago
100.0
% uptime
Today
Athlete Network
Operational
90 days ago
100.0
% uptime
Today
Athlete Network
Operational
90 days ago
100.0
% uptime
Today
Platform Services
Operational
Email Systems
Operational
SendGrid API v3
Operational
Google Analytics
Operational
AWS - Servers and Data Centers
Operational
US Region - elasticbeanstalk-us-east-1
Operational
US Region - elasticache-us-east-1
Operational
US Region - eks-us-east-1
Operational
US Region - ec2-us-east-1
Operational
EU Region - elasticbeanstalk-eu-central-1
Operational
EU Region - elasticache-eu-central-1
Operational
EU Region - eks-eu-central-1
Operational
EU Region - ec2-eu-central-1
Operational
CA Region - elasticbeanstalk-ca-central-1
Operational
CA Region - elasticache-ca-central-1
Operational
CA Region - eks-ca-central-1
Operational
CA Region - ec2-ca-central-1
Operational
APAC Region - elasticbeanstalk-ap-southeast-2
Operational
APAC Region - elasticache-ap-southeast-2
Operational
APAC Region - eks-ap-southeast-2
Operational
APAC Region - ec2-ap-southeast-2
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Jul 30, 19:40 UTC
Monitoring -
A fix has been implemented to allow Salesforce API connections to be successfully reauthenticated.
If you experience any issues while reconnecting, please contact support@gravyty.com for further assistance.
Jul 30, 13:14 UTC
Investigating -
Recent Salesforce security enhancements have introduced new connection requirements. As a result, existing access and refresh tokens may have expired, requiring affected Salesforce connections to be reauthenticated.
We are actively investigating additional requirements that are currently preventing certain clients from successful reconnection to the Salesforce API.
Jul 29, 17:34 UTC
Resolved -
We have identified the root cause and resolved the Salesforce synchronization issue affecting data loads and write-backs.
Root Cause: A recent Salesforce security enhancement introduced new connection requirements, which caused our integration to be blocked once the change took effect.
Resolution: The required connection settings have been updated, and Salesforce connectivity has been fully restored. Our team is continuing to monitor the integration to ensure synchronization remains stable. Thank you for your patience while we worked to resolve this issue.
Jul 29, 10:01 UTC
Monitoring -
A fix has been implemented and we will continue to monitor. Writebacks and data loads should be caught up in overnight processes.
Jul 28, 19:20 UTC
Identified -
The issue has been identified and a fix is being implemented.
Jul 28, 19:16 UTC
Update -
We are continuing to work with our external vendors to restore access to the Salesforce API
Jul 28, 13:08 UTC
Update -
We continue to investigate with outside vendors to restore access to the Salesforce API
Jul 27, 20:11 UTC
Investigating -
An IP address restriction is blocking Raise connections to all Salesforce API calls (data loads and writebacks). We are actively investigating and working with outside vendors to restore access.
Jul 27, 15:34 UTC