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All Systems Operational

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Welcome to the Gravyty page where you can see and monitor the status and uptime of the various components in our suite of applications. Please subscribe to be notified of any changes in status.

Please expand on any of the headers to see the different linked services.

Uptime over the past 90 days. View historical uptime.
Advance Operational
90 days ago
99.99 % uptime
Today
Web App, Database & API - US Region ? Operational
90 days ago
99.98 % uptime
Today
Web App, Database & API - EU Region ? Operational
90 days ago
100.0 % uptime
Today
Web App, Database & API - CA Region ? Operational
90 days ago
100.0 % uptime
Today
Web App, Database & API - APAC Region ? Operational
90 days ago
100.0 % uptime
Today
Stripe API ? Operational
Spreedly API ? Operational
Braintree API - US Region ? Operational
Braintree API - EU Region ? Operational
Braintree API - CA Region ? Operational
Braintree API - APEC Region ? Operational
Braintree API - PayPal ? Operational
Graduway Operational
90 days ago
99.99 % uptime
Today
Web App, Database & API - US Region ? Operational
90 days ago
100.0 % uptime
Today
Web App, Database & API - EU Region ? Operational
90 days ago
99.98 % uptime
Today
Web App, Database & API - CA Region ? Operational
90 days ago
99.99 % uptime
Today
Web App, Database & API - APAC Region ? Operational
90 days ago
100.0 % uptime
Today
Google API ? Operational
Gratavid Operational
90 days ago
100.0 % uptime
Today
Web App & Database - US Region ? Operational
90 days ago
100.0 % uptime
Today
Web App & Database - CA Region ? Operational
90 days ago
100.0 % uptime
Today
Twilio SMS ? Operational
Twilio MMS ? Operational
Raise Operational
90 days ago
99.29 % uptime
Today
Raise Prompts ? Operational
90 days ago
99.94 % uptime
Today
Web App & Database - US Region ? Operational
90 days ago
98.64 % uptime
Today
Data Loads & Writebacks - Raiser's Edge NXT ? Operational
Data Loads & Writebacks - Salesforce ? Operational
Data Loads & Writebacks - All Other CRMs ? Operational
Email Integration - Nylas API ? Operational
FTP Site - HostedFTP ? Operational
PeerPal Operational
90 days ago
100.0 % uptime
Today
Web App & Database - US Region ? Operational
90 days ago
100.0 % uptime
Today
Platform Services ? Operational
Email Systems ? Operational
SendGrid API v2 ? Operational
Google Analytics ? Operational
AWS - Servers and Data Centers ? Operational
US Region - elasticbeanstalk-us-east-1 ? Operational
US Region - elasticache-us-east-1 ? Operational
US Region - eks-us-east-1 ? Operational
US Region - ec2-us-east-1 ? Operational
EU Region - elasticbeanstalk-eu-central-1 ? Operational
EU Region - elasticache-eu-central-1 ? Operational
EU Region - eks-eu-central-1 ? Operational
EU Region - ec2-eu-central-1 ? Operational
CA Region - elasticbeanstalk-ca-central-1 ? Operational
CA Region - elasticache-ca-central-1 ? Operational
CA Region - eks-ca-central-1 ? Operational
CA Region - ec2-ca-central-1 ? Operational
APAC Region - elasticbeanstalk-ap-southeast-2 ? Operational
APAC Region - elasticache-ap-southeast-2 ? Operational
APAC Region - eks-ap-southeast-2 ? Operational
APAC Region - ec2-ap-southeast-2 ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 8, 2024

No incidents reported today.

Oct 7, 2024
Raise Slowdown
Resolved - An issue impacting Raise is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Oct 7, 19:43 UTC
Monitoring - Our engineers are seeing improvements with Raise's performance, and functions are returning to normal. We will continue to monitor the situation closely. Please continue to reference this page for updates.
Oct 7, 16:31 UTC
Update - Our engineers are working to investigate potential causes of slow performance. Please continue to reference this page for updates.
Oct 7, 15:42 UTC
Investigating - Our team is investigating reports of slow performance.
Oct 7, 15:18 UTC
Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024
Follow-Up Request Delays
Resolved - After monitoring for several hours, this issue has been resolved and performance has returned to normal levels.
Oct 3, 00:42 UTC
Monitoring - The issue was identified, and our engineers have successfully implemented a fix. We are now monitoring the results.
Oct 2, 18:50 UTC
Investigating - Our engineers are aware of an issue leading to delays in processing Follow-Up requests. The team is actively investigating the underlying cause and working diligently to resolve the matter.
Oct 2, 18:25 UTC
Oct 2, 2024
Raise Slowdown
Resolved - This incident has been resolved.
Oct 2, 18:19 UTC
Monitoring - Several fixes were implemented 9/27; emails sent as expected 9/30; monitoring performance throughout the day.
Sep 30, 16:00 UTC
Update - Users are currently unable to log into MyRaise due to this matter. Our team is actively working to resolve the problem and restore access as quickly as possible.
Sep 26, 19:29 UTC
Update - Our engineers are continuing to investigate this matter. In the meantime, we would like to inform you that the following functions are now operational:

• Requesting First Drafts
• Receiving First Drafts
• Follow-ups are being sent

Please note that the Rapid Fire First Draft feature is still not functioning. As a result, taking action on a First Draft will not automatically trigger the sending of another prompt to your Inbox.
Sep 26, 16:45 UTC
Investigating - Our engineering team is actively aware of the slowdown occurring on Raise, which is contributing to delayed First Drafts and interruptions. They are currently investigating the issue to resolve it as quickly as possible. We appreciate your patience while we work to address this.
Sep 26, 14:06 UTC
Oct 1, 2024

No incidents reported.

Sep 30, 2024
Graduway sites experiencing connectivity and loading issues
Resolved - The site caching for Graduway sites experienced an issue that caused sites to not load or experience a slow down in functionality. The issue has been resolved
Sep 30, 13:30 UTC
Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024
Raise - Issue with NXT Data Loads
Resolved - This incident has been resolved.
Sep 26, 14:01 UTC
Update - Our engineers have resolved an issue and continue to monitor the performance now that all NXT have sync'd
Sep 23, 19:29 UTC
Monitoring - Our engineering team has implemented the necessary changes to address the issue. We are now actively monitoring to ensure the updates are working as expected and that there are no further disruptions. We will continue to closely observe performance and provide updates as needed.
Sep 18, 20:19 UTC
Update - Our engineers have identified the issues and are working on releasing a fix to production.
Sep 18, 12:25 UTC
Identified - We have identified and issue that is affecting most, but not all NXT data loads and causing them to fail. Our engineers are actively working on resolving the issue and we will update as soon as we have more details.
Sep 18, 08:30 UTC
Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.

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