Gravyty Status

Trust Site

All Systems Operational

About This Site

Welcome to the Gravyty page where you can see and monitor the status and uptime of the various components in our suite of applications. Please subscribe to be notified of any changes in status.

Please expand on any of the headers to see the different linked services.

Uptime over the past 90 days. View historical uptime.

Advance Operational

90 days ago

100.0 % uptime

Today

Web App, Database & API - US Region Operational

90 days ago

100.0 % uptime

Today

Web App, Database & API - EU Region Operational

90 days ago

100.0 % uptime

Today

Web App, Database & API - CA Region Operational

90 days ago

100.0 % uptime

Today

Web App, Database & API - APAC Region Operational

90 days ago

100.0 % uptime

Today

Stripe API Operational

Spreedly API Operational

Braintree API - US Region Operational

Braintree API - EU Region Operational

Braintree API - CA Region Operational

Braintree API - APEC Region Operational

Braintree API - PayPal Operational

Graduway Operational

90 days ago

100.0 % uptime

Today

Web App, Database & API - US Region Operational

90 days ago

100.0 % uptime

Today

Web App, Database & API - EU Region Operational

90 days ago

100.0 % uptime

Today

Web App, Database & API - CA Region Operational

90 days ago

100.0 % uptime

Today

Web App, Database & API - APAC Region Operational

90 days ago

100.0 % uptime

Today

Google API Operational

Gratavid Operational

90 days ago

100.0 % uptime

Today

Web App & Database - US Region Operational

90 days ago

100.0 % uptime

Today

Web App & Database - CA Region Operational

90 days ago

100.0 % uptime

Today

Twilio SMS Operational

Twilio MMS Operational

Raise Operational

90 days ago

99.89 % uptime

Today

Raise Prompts - US Region Operational

90 days ago

99.79 % uptime

Today

Raise Prompts - CA Region Operational

90 days ago

99.77 % uptime

Today

Web App & Database - US Region Operational

90 days ago

99.99 % uptime

Today

Web App & Database - CA Region Operational

90 days ago

99.99 % uptime

Today

Data Loads & Writebacks - Raiser's Edge NXT Operational

Data Loads & Writebacks - Salesforce Operational

Data Loads & Writebacks - All Other CRMs Operational

Email Integration - Nylas API Operational

FTP Site - HostedFTP Operational

PeerPal Operational

90 days ago

100.0 % uptime

Today

Web App & Database - US Region Operational

90 days ago

100.0 % uptime

Today

Platform Services Operational

Email Systems Operational

SendGrid API v3 Operational

Google Analytics Operational

AWS - Servers and Data Centers Operational

US Region - elasticbeanstalk-us-east-1 Operational

US Region - elasticache-us-east-1 Operational

US Region - eks-us-east-1 Operational

US Region - ec2-us-east-1 Operational

EU Region - elasticbeanstalk-eu-central-1 Operational

EU Region - elasticache-eu-central-1 Operational

EU Region - eks-eu-central-1 Operational

EU Region - ec2-eu-central-1 Operational

CA Region - elasticbeanstalk-ca-central-1 Operational

CA Region - elasticache-ca-central-1 Operational

CA Region - eks-ca-central-1 Operational

CA Region - ec2-ca-central-1 Operational

APAC Region - elasticbeanstalk-ap-southeast-2 Operational

APAC Region - elasticache-ap-southeast-2 Operational

APAC Region - eks-ap-southeast-2 Operational

APAC Region - ec2-ap-southeast-2 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Raise - All Regions - FTP Site Required Maintenance Jan 24, 2025 01:30-01:45 UTC

Our FTP provider has scheduled a required maintenance release for our FTP site. Please see release items below:

- Apply cumulative security patches
- Update infrastructure to newer versions for security and performance improvements
- Complete mandatory Amazon Web Services (AWS) RDS database maintenance

The FTP site will be unavailable for approximately 5 minutes during the maintenance window, which may affect automated import and export processes.

We recommend rescheduling any automated imports and exports that fall within this window.
Posted on Jan 13, 2025 - 12:27 UTC

Past Incidents

Jan 21, 2025

No incidents reported today.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

MyRaise CA Access Issue

Resolved - An issue impacting MyRaise access for our Canadian (CA) fundraisers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Jan 13, 16:57 UTC

Identified - We have identified an issue impacting MyRaise access for our Canadian (CA) fundraisers. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Jan 13, 16:37 UTC

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

Raise - All Regions - First Draft Delivery Delays

Resolved - An issue impacting automated First Draft prompt delivery is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Jan 7, 22:56 UTC

Update - We are seeing ongoing successful prompt delivery to fundraisers.

Please note that you may receive duplicate prompts as we work to ensure everyone has received their emails.

We are continuing to monitor, please subscribe to this incident for further updates, or follow along on this page.
Jan 7, 16:17 UTC

Update - We are seeing ongoing successful prompt delivery to fundraisers. We are continuing to monitor, please subscribe to this incident for further updates, or follow along on this page.
Jan 7, 15:35 UTC

Monitoring - A fix has been implemented and we are continuing to monitor the results.

Fundraisers should start seeing prompts delivered shortly.

Fundraisers should continue to expect to receive 500 errors when trying to use prompts delivered yesterday or before. This is an expected consequence of last night's upgrade. Please see our Nylas Version Upgrade article for full information on this upgrade and what will be required from you.
Jan 7, 14:52 UTC

Update - Our engineers are now deploying a fix for this issue.
Jan 7, 13:59 UTC

Update - Our engineers have found and are now working to implement a fix for the issue impacting automated First Draft prompt delivery in all regions. Please subscribe to this incident for further updates, or follow along on this page.
Jan 7, 13:52 UTC

Update - Our engineers are continuing to work on a fix for the issue impacting automated First Draft prompt delivery in all regions.

Fundraisers should expect delayed delivery of their morning prompts until the issue is resolved.

Fundraisers should also expect to receive 500 errors when trying to use prompts delivered yesterday or before. This is an expected consequence of the upgrade last night.

Please subscribe to this incident for further updates, or follow along on this page.
Jan 7, 11:40 UTC

Identified - Our engineers have identified an issue impacting automated First Draft prompt delivery in all regions and are currently working on implementing a fix. Please subscribe to this incident for further updates, or follow along on this page.
Jan 7, 10:50 UTC

Investigating - We are currently investigating automated reports of a potential issue impacting automated First Draft prompt delivery in all regions. Please subscribe to this incident for further updates, or follow along on this page.
Jan 7, 10:28 UTC

Raise - All Regions - Nylas Version Upgrade

Completed - The scheduled maintenance has been completed.
Jan 7, 04:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 01:00 UTC

Scheduled - We will be undergoing a scheduled infrastructure upgrade for Raise's Email Integration in all regions during this time. We are not expecting any downtime or interruption to service during this maintenance, but please subscribe to this maintenance report for up-to-date information.

After this upgrade is complete, all currently authenticated Email Integration users will be required to re-authenticate the connection to their inbox. Please see our Nylas Version Upgrade article for full information on this upgrade and what will be required from you.
Dec 11, 11:45 UTC

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