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All Systems Operational

About This Site

Welcome to the Gravyty page where you can see and monitor the status and uptime of the various components in our suite of applications. Please subscribe to be notified of any changes in status.

Please expand on any of the headers to see the different linked services.

Advance Operational
90 days ago
100.0 % uptime
Today
Web App, Database & API - US Region ? Operational
90 days ago
100.0 % uptime
Today
Web App, Database & API - EU Region ? Operational
90 days ago
100.0 % uptime
Today
Web App, Database & API - CA Region ? Operational
90 days ago
100.0 % uptime
Today
Web App, Database & API - APAC Region ? Operational
90 days ago
100.0 % uptime
Today
Stripe API ? Operational
Spreedly API ? Operational
Braintree API - US Region ? Operational
Braintree API - EU Region ? Operational
Braintree API - CA Region ? Operational
Braintree API - APEC Region ? Operational
Braintree API - PayPal ? Operational
Graduway Operational
90 days ago
100.0 % uptime
Today
Web App, Database & API - US Region ? Operational
90 days ago
100.0 % uptime
Today
Web App, Database & API - EU Region ? Operational
90 days ago
100.0 % uptime
Today
Web App, Database & API - CA Region ? Operational
90 days ago
100.0 % uptime
Today
Web App, Database & API - APAC Region ? Operational
90 days ago
100.0 % uptime
Today
Google API ? Operational
Gratavid Operational
90 days ago
100.0 % uptime
Today
Web App & Database - US Region ? Operational
90 days ago
100.0 % uptime
Today
Web App & Database - CA Region ? Operational
90 days ago
100.0 % uptime
Today
Twilio SMS ? Operational
Twilio MMS ? Operational
Raise Operational
90 days ago
99.86 % uptime
Today
Raise Prompts - US Region ? Operational
90 days ago
99.79 % uptime
Today
Raise Prompts - CA Region ? Operational
90 days ago
99.77 % uptime
Today
Web App & Database - US Region ? Operational
90 days ago
99.94 % uptime
Today
Web App & Database - CA Region ? Operational
90 days ago
99.95 % uptime
Today
Data Loads & Writebacks - Raiser's Edge NXT ? Operational
Data Loads & Writebacks - Salesforce ? Operational
Data Loads & Writebacks - All Other CRMs ? Operational
Email Integration - Nylas API ? Operational
FTP Site - HostedFTP ? Operational
PeerPal Operational
90 days ago
100.0 % uptime
Today
Web App & Database - US Region ? Operational
90 days ago
100.0 % uptime
Today
Platform Services ? Operational
Email Systems ? Operational
SendGrid API v3 ? Operational
Google Analytics ? Operational
AWS - Servers and Data Centers ? Operational
US Region - elasticbeanstalk-us-east-1 ? Operational
US Region - elasticache-us-east-1 ? Operational
US Region - eks-us-east-1 ? Operational
US Region - ec2-us-east-1 ? Operational
EU Region - elasticbeanstalk-eu-central-1 ? Operational
EU Region - elasticache-eu-central-1 ? Operational
EU Region - eks-eu-central-1 ? Operational
EU Region - ec2-eu-central-1 ? Operational
CA Region - elasticbeanstalk-ca-central-1 ? Operational
CA Region - elasticache-ca-central-1 ? Operational
CA Region - eks-ca-central-1 ? Operational
CA Region - ec2-ca-central-1 ? Operational
APAC Region - elasticbeanstalk-ap-southeast-2 ? Operational
APAC Region - elasticache-ap-southeast-2 ? Operational
APAC Region - eks-ap-southeast-2 ? Operational
APAC Region - ec2-ap-southeast-2 ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 9, 2025

No incidents reported today.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025
Resolved - Writebacks have all finished processing and have gone through successfully. We will continue to monitor the issue in order to confirm complete resolution and will update this site if any further issues occur.
Feb 4, 20:22 UTC
Identified - Our engineers have identified the issue which caused writebacks not to process overnight and are in the process of implementing a fix. Writebacks have restarted and are currently processing. Please reference this page for further updates.
Feb 4, 17:13 UTC
Investigating - We are currently investigating reports of writebacks not processing overnight. Our engineers are diagnosing the issue to resolve it as quickly as possible for you. Please reference this page for updates.
Feb 4, 14:44 UTC
Update - The scheduled maintenance has been completed and verification was successful for all maintenance items.

We have confirmed that Microsoft Defender is no longer incorrectly flagging Graduway email links with the full suite of security tools enabled. All email-link-related functionality has been tested to confirm performance consistent with that from before this maintenance.

If you run into any issues with email links or if any links continue to be flagged by Microsoft Defender for your team, please reach out to support@gravyty.com.

Feb 4, 10:20 UTC
Completed - The scheduled maintenance has been completed.
Feb 4, 10:15 UTC
Verifying - Verification is currently underway for the maintenance items.
Feb 4, 09:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 09:15 UTC
Scheduled - Some Outlook users have reported Microsoft Defender falsely flagging Graduway email links.

To resolve, we are working with our provider, SendGrid, to update the links.

During this update, file downloads via email links may be briefly unavailable.

Feb 4, 09:07 UTC
Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025
Resolved - This incident has been resolved.
Jan 30, 21:30 UTC
Update - We are continuing to monitor for any further issues.
Jan 30, 17:02 UTC
Monitoring - Our engineers have released a fix for the issue causing 500 errors when accessing the Web Editor, and we have confirmed that the Web Editor is now accessible.

We are currently monitoring the effectiveness of the fix in order to ensure expected functionality continues.

Please follow along here for additional updates.

Jan 30, 16:04 UTC
Identified - Our engineers have identified the issue causing 500 errors when accessing the Web Editor and are in the process of implementing a fix.

Please follow along on this page for updates.

Jan 30, 14:00 UTC
Investigating - We are currently investigating reports of 500 errors when accessing the Raise Web Editor.
Jan 30, 13:49 UTC
Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.

Jan 27, 2025

No incidents reported.

Jan 26, 2025

No incidents reported.