Follow-Up Request Delays

Incident Report for Gravyty

Resolved

After monitoring for several hours, this issue has been resolved and performance has returned to normal levels.
Posted Oct 03, 2024 - 00:42 UTC

Monitoring

The issue was identified, and our engineers have successfully implemented a fix. We are now monitoring the results.
Posted Oct 02, 2024 - 18:50 UTC

Investigating

Our engineers are aware of an issue leading to delays in processing Follow-Up requests. The team is actively investigating the underlying cause and working diligently to resolve the matter.
Posted Oct 02, 2024 - 18:25 UTC
This incident affected: Raise (Raise Prompts - US Region).
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